People are the heart and soul of any business and the insurance industry relies on the dedication, creativity and commitment of its people to enable it to thrive and grow. HR teams provide organisations with the expertise they need to recruit and retain the very best people, dealing with matters such as salaries, pensions and benefits; training and development; industrial and staff relations; counselling and welfare; and health and safety.
Increasing emphasis on diversity, performance management, learning and development and organisational change make this a challenging and intellectually stimulating area of work.
Graduates who have studied human resources management, business/management, social administration or psychology may have an advantage, but most employers will accept applicants with any degree. However, this area is highly competitive - some employers report a higher percentage of applicants for HR vacancies than for any other function.
Professional qualifications are available from bodies such as the Chartered Institute of Personnel and Development. It is unusual to secure a role without a degree, though some students will complete CIPD qualifications at a college.
HR professionals use their communication - both oral and written - skills to help their organisation to work more effectively. These skills would be crucial when it comes to presenting a training course or writing an employee manual.