Samantha Eustace

Apprenticeship / Corporate Affairs Assistant

Meet Sam Eustace to find out how she went from assistant underwriting apprentice to her current role at Zurich Insurance PLC.
Samantha Eustace

Get to know her better...

  • What do you do in a typical working day?

    There is no such thing as a typical day for me! I cover 4 key areas: Media Relations, Public Affairs, Corporate Social Responsibility and Diversity & Inclusion so every day is completely different! One day I will be at Parliament, the next at a school, the next in our London office and then in Swindon.

  • What made you choose an apprenticeship?

    I chose to go onto an apprenticeship scheme because I wanted to start work, but didn’t want to stop learning and completing qualifications. I knew I was ready for the working world, and didn’t want the traditional classroom based learning exclusively anymore. I also knew I would thrive in a corporate environment compared to university because of my natural skillsets and level of maturity. I like a challenge and coming in as an apprentice in a large organisation is tough work!

  • What are the benefits of an apprenticeship?

    Not only do you earn whilst you learn on an apprenticeship programme, you start your career so early on and it allows you to take the time to figure out exactly what you want to do and then build on this hands on information before your peers have even finished their second year at uni! Also, doing qualifications alongside a job which directly mirrors the learning makes it a lot easier to remember and do well at because unlike classroom based learning, you aren’t exclusively learning from a textbook. Apprenticeship programmes are also getting your foot in the door of an industry or organisation, giving you the chance to prove yourself and what you are capable of. Never too early to start building that personal brand.

  • How did you get into the profession?

    In year 12, I did work experience at a large investment bank, and the exposure to the corporate and financial service life inspired me to pursue my career in this field. The most influential and structured insurance market in the world happens to be on my doorstep so it was a natural movement.

  • What would you say to someone that doesn’t have much of an understanding of the Insurance profession?

    It is much more interesting and open than what it ‘says on the tin’. The whole concepts of working practice are based upon personal skills as well as technical knowledge, with so much scope for doing good and supporting the world around you. Insurance itself is such a crucial product – it literally keeps the world spinning and if you don’t believe me, just think about all the things you own and love and then think about what would happen if they were lost or destroyed or damaged.

  • What do you need to be successful in your role?

    You need to be kind, confident, organised and a good communicator.

  • What have been your career highlights so far?

    My highlight of my career has to be getting my awards – Apprentice of the Year, and Rising Star in Insurance. Both highlighted that all the hard work, early days, late nights, going above and beyond etc etc were worth it and being acknowledged.

  • Would you recommend the profession to a young person making career choices? Why?

    It is an amazing industry that allows you to be yourself, have a great work-life balance, keep an awesome social life and gain skills which benefit both your career and your personal life.

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